No disaster ever happen without reason - the possibility of its happening pre-exists its disaster. The possibility is risk, which can be known, unknown or ignored. A disaster is the aftermath - when a risk materialized (i.e. an incident) and escalates to become an emergency that needed urgent attention, and for which if effective response is not taken, it evolves into a crisis situation and then culminating in a disaster.
Crisis management is the preparedness or the capability to manage the situation from its risk stage, till squashing it before it reaches its disaster state.
The course provides participants with understanding on crisis dynamics: how one can happen, what then ensues and the resulting impact on people and organisation. Real-case studies and a simulation role-play exercise will bring the realization that a crisis management system involving the entire organisation, in both system and human capability, is required so as to manage crisis handling effectively. Like fighting a war, there is no short cut to deal with a crisis.
CEO/MD, senior managers, BCM and crisis management personnel will benefit from this course.
2. Case studies of Crises Events
3. Crisis Management System 4A
4. Crisis Simulation (Role Play)