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Virtual Classroom – SHARPEN YOUR NEGOTIATION SKILLS (Apr 2022)

April 7, 2022 - April 8, 2022



7 & 8 April 2022 (2 Days) | 16 PDUs

 9.00am to 6.00pm



Negotiation is a critical business skill. In today’s business environment, the importance of successful negotiation cannot be overstated.  Negotiation is the art of choosing the right strategy for each situation.  Effective negotiation skill will help you to find a solution that is acceptable to both parties, and leave everyone feeling that they have won.

This informative, highly interactive and activity-based workshop with hands-on exercise, equips participant with a structured approach, knowledge, skills, tools and techniques to analyze & prepare for negotiation. The workshop helps participant develops a more effective negotiation style.

This workshop is for anyone who needs to negotiate with internal and external stakeholders including management, inter-departments, peers, users, customers and vendors.


This course qualifies for 16 Contact Hours of formal project management education.

At ePM Training Services we are fully committed to delivering outstanding practical, memorable learning experiences for all participants, enabling you to attain your individual and company goals, increase productivity and, of course, have fun in the process.



At the end of this action-based workshop, participants will be able to:

  • Learn how to overcome and avoid common negotiation pitfalls
  • Explain the different types and approaches of negotiation
  • Apply a structured approach with practical knowledge, skills, tools and techniques to conduct internal, external, one-on-one and team negotiation
  • Articulate core concepts of collaborative negotiation for win-win outcome
  • Apply people strategies to prepare, lead and manage the negotiation process
  • Apply techniques to effectively manage and sharing of information


The course will be conducted in a highly interactive environment. Participants need to join in various interactive workshop sessions, including projects involving brainstorming and working on work-related topics to produce a great technical report where each group will present to the rest of the class. In addition, there are also numerous individual activities to help participants improve their writing skills overall and the readability levels of their writing.


  • Introduction
    • Course structure and objectives
    • Challenges and pitfalls in negotiation
    • The negotiation process
  • Types and Approaches of Negotiation
    • Internal Vs external negotiation
    • One-on-one Vs team negotiation
    • Negotiation approaches: soft, competitive and collaborative
  • Collaborative Negotiation to Create Win-Win Outcomes
    • Structured approach and proven templates for negotiation process
    • Identify self and stakeholder(s) needs
    • Create options for mutual gains
    • Use objective criteria for a fair deal
    • Focus on the problem for a positive outcome
    • Identify self and stakeholder(s) BATNA
  • Strategies and Tips
    • Understanding of self and stakeholder(s) underlying motivations and negotiation styles
    • Use people strategies in the negotiation process
    • Tips for managing and sharing of information
    • Tips for effective negotiation meetings


  • This course is for business professionals from all backgrounds and industries who wish to improve their ability to negotiate
  • Past participants have ranged from project managers, team leaders, systems analyst, team members, business analyst, managers, supervisors, sales, marketing, procurement officers and professionals who need to negotiate from diverse industries


April 7, 2022
April 8, 2022
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EPM International
+65 6100 3767 / +603 2201 9767
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