Business Resilience Management—
Requirements & Solutions

Duration: 1 Day (9.00am - 5.00pm) | Code: JB-101

Course Objective

Will your Organisation still be around in 3 year's time?

All organisations face risks of various kinds. Unless its managers effectively manage business risks, an organisation faces with uncertain future which could devastate its organisational goals altogether.

Organisations that are adept in risk management and in building robust operations rise to be industry champions while those not become weaker players or even slide into demise. Hence, managing a business mean managing its business risks.

This course prepares the participant with a good starting platform to enhance the organisation's operational resilience. It provides understanding on organisational risks be it in business model DNA, or operational and strategic risks. The costs of unmanaged risks can sometimes wrought havoc on organisational goals, human safety, reputations hurting the organisation or leaving it in a chronic state of lacklustre performance. Participants are given insights into various aspects of business resilience solutions to lift away the ominous cloud of risks from their future.

CEO/MD, board members, senior management staff will benefit from this course.

Program Outline

1. Total Business Resilience Management ("TBRM")

  • Business Model DNA: longevity of operations
  • Risk Universe: levels of risk, operational & strategic, internal & external
  • Real cost of risks to the organisation, immediate and recurring
  • Four Pillars of business resilience

2. Case studies of business resilience management

  • Reviews of good and poor business resilience (real cases)

3. Balancing Corporate Performance with Risk Management

  • Corporate Culture impact on business resilience: good, bad and ugly
  • Result versus Safety Issues
  • Business Planning Framework
  • Organisational Strength
  • Human Competency is almost everything

4. Building for Robust Organisations

  • Business Resilience Model
  • Segments of Resilience
  • Implementing Resilience Framework
  • Insurance: role in financing risks

Train with ePM and you’re in good company

[services_medium title=”OUR TRAINERS” style=”style_2″ icon=”steadysets-icon-chat” circle_color=”” border_color=”#b5b5b5″]

Our trainers have many years of project management, leadership and training experience. All have used the processes, tools, techniques and good practices outlined in the Project Management Institute PMBOK® Guide and are able to relate this knowledge to the running of successful projects in industry.


[services_medium title=”THE COURSE MATERIAL” style=”style_2″ icon=”steadysets-icon-files” icon_color=”#7bbc6d” circle_color=”” border_color=”#b5b5b5″]

Our group exercises and exam practice questions have been developed over many years following Instructional Design techniques. All materials are regularly updated based on participant feedback and current industry good practices.


[services_medium title=”THE TRAINING WORKSHOP” style=”style_2″ icon=”steadysets-icon-image” icon_color=”#dd9933″ circle_color=”” border_color=”#b5b5b5″]

Our workshops are conducted in a group environment where participants are encouraged to participate in individual and team activities to promote learning, build team morale and reinforce understanding of concepts.


Training Grant

Funding support for training courses. Terms and conditions apply.

Expanded Funding


The trainee or the organization can claim up to 70% of the nett payable course and certifications/ assessment fees (up to a maximum of $3,500 per trainee).

Productivity & Innovation Credit (PIC) Scheme


Under the PIC Grant for the Training of Employees, you can get 60% Cash Payout or 400% Tax Rebate on the total training amount spent by the Company, whether they are local or foreign employees.

Skim Bantuan Latihan (SBL) Scheme


The HRDF–SBL Scheme supports up to 100% of the course and exam fees, capped at RM1,300 per day for Company-sponsored trainees. Prior approvals must be obtained from HRDF.

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