Working With Project Stakeholders to Define and Manage Effective Solutions to Business Needs

Duration: 2 Days | 15 Contact Hours | 15 PDUs | Code: BAFM

Working With Project Stakeholders to Define and Manage Effective Solutions to Business Needs

The field of Business Analysis is experiencing rapid growth as Business Analysts become an essential part of today’s project teams, using their skills to define and manage the scope of the product or service within a company’s development constraints, resulting in more efficient use of limited resources and cost savings for the company.

This workshop provides the knowledge and foundation skills required to perform the business analyst role, and to effectively manage the scope of the project’s product or service using the business analysis framework as defined in A Guide to the Business Analysis Body of Knowledge (BABOK® Guide) published by the International Institute of Business Analysis (IIBA®).

You will learn the overall process of Business Analysis and how this fits in to the project lifecycle and context, using hands-on exercises and case studies to demonstrate the relevant tools and techniques.

This workshop also provides fundamental knowledge for anyone intending to take the Certification of Competency in Business Analysis (CCBA®) or Certified Business Analysis Professional (CBAP®).

Program Outline


  • Course Structure and Objectives
  • IIBA® and BABOK® Guide overview

Foundation Concepts

  • Business Analysis best practices, roles and responsibilities, types of requirements

Enterprise Analysis

  • Understand business needs, define solution scope and justify business case

Business Analysis Planning

  • Plan business analysis approach, define requirements, change process, manage business analysis performance


  • Prepare and conduct elicitation

Requirements Analysis & Documentation

  • Analyze and document requirements
  • Validate requirements

Requirements Management & Communication

  • Manage requirements for consensus, sign-off and traceability

Solution Assessment and Validation

  • Assess proposed solution and organizational readiness
  • Define transition requirements
  • Validate solution & evaluate solution performance

Who Should Participate

This course is perfect for business analysts, project managers, team leaders, business consultants, business process owners, systems analysts, software engineers, software developers, testers, quality assurance analysts or anyone whose job involves defining requirements and/or solutions to real-world problems, opportunities and improving project performance

Learning Objectives

At the end of this action-based workshop, participants will be able to:

  • Identify the role of the business analyst in projects

  • Apply fundamental knowledge, skills, competencies and techniques as specified in the BABOK® Guide

  • Define the business needs and business case using enterprise analysis

  • Use requirements analysis, requirements management, solution validation, verification and communication skills

  • Apply common business analysis techniques in projects


This course qualifies for 15 hours of Professional Development towards the CCBA® or CBAP® exam requirements, and also qualifies for 10 Professional Development Units (PDUs) under Project Management Institute (PMI) Continuing Certification Requirements (CCR) program Category A.

Train with EPM and you’re in good company


Our trainers have many years of project management, leadership and training experience. All have used the processes, tools, techniques and good practices outlined in the Project Management Institute PMBOK® Guide and are able to relate this knowledge to the running of successful projects in industry.


Our group exercises and exam practice questions have been developed over many years following Instructional Design techniques. All materials are regularly updated based on participant feedback and current industry good practices.


Our workshops are conducted in a group environment where participants are encouraged to participate in individual and team activities to promote learning, build team morale and reinforce understanding of concepts.


Funding support for training courses. Terms and conditions apply.

Training Assistance Scheme: SBL & SBL Khas Scheme


The SBL & SBL Khas programme provided by HDRF, Malaysia supports the course and exam fees, capped at RM1,300 per day for Company-sponsored trainees from HRDF Registered Employers. Prior approvals must be obtained from HRDF.