Completing Projects on Schedule, Within Budget, to Maximize Customer Satisfaction

Duration: 3 Days | 24 Contact Hours | Code: EFPM


Completing Projects on Schedule, Within Budget, to Maximize Customer Satisfaction

Project Management is a key skill for managers and leaders in the modern business world. The ability to set clear objectives, create a realistic plan, and work together with your team to see the plan through to successful completion will set you apart from others, and help you to successfully manage company projects to stay competitive.

This course will give you a firm foundation in the entire project management process from Initiating to Closeout, including all the specific steps needed to successfully plan and manage your next project, Learn what to do when faced with common challenges including; unclear requirements, unrealistic deadlines, unrealistic budget, frequent changes, lack of direct authority and complex group dynamics.

In this interactive workshop, you will work with others in simulated project teams and learn how to create a realistic project plan using proven tools and techniques. You will also learn how to develop a schedule and budget; how to actively manage the risks that could affect your project; and how to manage your team effectively to ensure the highest certainty of success.


Overview of Project Management

Course Structure and Objectives

Overview of Project Management
Project Management and Project Management Context
Project Management Processes
Roles and Responsibilities

Project Initiation
Business Needs and Opportunities
Project Selection Methods
Developing the Project Charter
Project Stakeholder Management

Project Plan Development
The Project Management Plan and Performance Measurement Baseline
Project Scope Planning
Preparing a Work Breakdown Structure (WBS)
Developing the Schedule
Resources and Budgeting
Risk Management

Project Execution and Delivery
Managing Stakeholder Expectations

Project Monitoring, Control, and Closeout
Monitoring Project Performance
Integrated Change Control

Who Should Participate

This course is perfect for project managers, team members, senior managers, project leaders, functional managers, and anyone who is directly involved with projects in almost every industry who wishes to achieve a better understanding of practical, formal project management methods.

Learning Objectives

At the end of this action-based workshop, participants will be able to:

  • Define a project, and explain the essential differences between projects and ongoing work

  • Identify all the people who have a stake in your project – the ‘stakeholders’

  • Create a detailed project management plan for a defined Case Study; including a Project Charter, Scope Statement, Work Breakdown Structure, Network Diagram, Cost Budget and Risk Management Plan

  • Explain how to Execute, Monitor and control, and Close the project work, and manage and motivate your team


This course qualifies for 24 Contact Hours of formal project management education, satisfying the Project Management Institute (PMI) CAPM Exam requirement.

Training Grants

Funding support for training courses. Terms and conditions apply.

Training Assistance Scheme:
SBL Khas Scheme | Malaysia

The SBL & SBL Khas programme provided by HDRF, Malaysia supports the course and exam fees, capped at RM1,300 per day for Company-sponsored trainees from HRDF Registered Employers. Prior approvals must be obtained from HRDF.

Train with EPM and you are in good company


Our trainers have many years of project management and training experience in the processes, tools, techniques and good practices outlined in the Project Management Institute PMBOK® Guide and are able to relate this knowledge to the running of successful projects in industry.


Our group exercises and exam practice questions have been developed over many years following Instructional Design techniques. All materials are regularly updated based on participant feedback and current industry good practices.


Our workshops are conducted in a group environment where participants are encouraged to participate in individual and team activities to promote learning, build team morale and reinforce understanding of concepts.

Enquire now. Contact us at Singapore: +65 61003767   |   Malaysia:+603 22019767 

The PMI Authorized Training Partner seal is a mark of the Project Management Institute, Inc.