Maximize Success When Managing Projects in the Dynamic World of Information Technology

Duration: 3 Days | 24 Contact Hours | Code: ITPM

Maximize Success When Managing Projects in the Dynamic World of Information Technology

Managing Information Technology projects involves unique challenges for project teams, including the need to integrate technology solutions into the rapidly changing business environment and interact with many stakeholders from diverse departments and backgrounds. As a result, the range of skills required of managers has greatly increased.

The Information Technology Project Management workshop has been specially developed to provide an essential foundation in the management of IT projects, covering the entire project life-cycle from initiation and planning through to execution and closeout.

In this interactive workshop, you will work with others in simulated project teams and learn how to create a realistic project plan using proven tools and techniques. You will also learn how to develop a schedule and budget; how to actively manage the risks that could affect your project; and how to manage your team effectively to ensure the highest certainty of success. You will also learn what to do when faced with the rapidly changing environment of IT projects with unclear requirements, unrealistic deadlines, limited budget, and lack of direct authority

Program Outline

Course Structure and Objectives

Overview of IT Project Management
Project Management Processes
IT Project Life Cycle
IT Project Manager Roles and Responsibilities

Project Initiation
Project Selection and Project Charter
Concept Phase, Business Needs and Opportunities

Requirements Phase
Requirements Gathering and Prioritization
Requirements Analysis and Traceability

Project Plan Development
Preparing a Work Breakdown Structure (WBS)
Estimating and Schedule Development
Resource and Budgeting
Risk Management Planning
Project Execution and Delivery
Delivery and Conversion Strategies

Project Monitoring and Control
Monitoring Project Performance
Integrated Change Control

Project Closeout

Who Should Participate

This course is perfect for project managers, team members, senior managers, business development and information technology professionals, and anyone who wishes to achieve a better understanding of practical, formal IT project management methods

Learning Objectives

At the end of this action-based workshop, participants will be able to:

  • Define an IT project, and the project lifecycle

  • Identify all the people who have a stake in your project – the ‘stakeholders’

  • Create a detailed project management plan for a defined IT project Case Study; including a Project Charter, Scope Statement, Work Breakdown Structure, Network Diagram, Cost Budget and Risk Management Plan

  • Explain how to Execute, Monitor and Control and Close the project work, and manage and motivate your team


This course qualifies for 24 Contact Hours of formal project management education, which can be used towards the Project Management Institute (PMI) CAPM or PMP Exam requirements.

Train with EPM and you’re in good company


Our trainers have many years of project management, leadership and training experience. All have used the processes, tools, techniques and good practices outlined in the Project Management Institute PMBOK® Guide and are able to relate this knowledge to the running of successful projects in industry.


Our group exercises and exam practice questions have been developed over many years following Instructional Design techniques. All materials are regularly updated based on participant feedback and current industry good practices.


Our workshops are conducted in a group environment where participants are encouraged to participate in individual and team activities to promote learning, build team morale and reinforce understanding of concepts.


Funding support for training courses. Terms and conditions apply.

Training Assistance Scheme: SBL & SBL Khas Scheme


The SBL & SBL Khas programme provided by HDRF, Malaysia supports the course and exam fees, capped at RM1,300 per day for Company-sponsored trainees from HRDF Registered Employers. Prior approvals must be obtained from HRDF.