INTRODUCTION TO BUSINESS ANALYSIS

Duration: 2 Days | 16 Contact Hours | Code: ITBA

UPCOMING CLASS

Available upon request

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TRAINING MODE

In-Person/F2F

(EPM Singapore)

WHAT'S IN IT FOR YOU?

2 days of industrial-based Business Analysis training aligned to IIBA (International Institute of Business Analysis)® standards
Certificate of Completion from EPM Training and Statement of Attainment (SOA) from SSG
In-house developed Study Guide
Post-training email supports and online chats by our facilitators

ABOUT THE PROGRAM

Learn the fundamentals of business analysis. Learn the key terms, concepts and techniques.

This Introduction to Business Analysis course provides the essentials of the business analysis process, incorporating best practices from International Institute of Business Analysis (IIBA), a non-profit organization promoting business analysis best practices.
The course is designed for those new to the business analyst role or those seeking a structured approach performing business analysis work. This includes understanding of business analysis terminologies and concepts, common business analysis techniques and a structured framework.
The course outlines the knowledge and skills needed for a business analyst to be effective in performing business analysis work.
This course uses a case study and hands-on approach for participants to understand the business analysis process from the onset through post implementation review.

Overview of Business Analysis

Overview of Business Analysis
Key terms and concepts
Business analyst roles & competence

Pre-Project Work

Identify Problem or Opportunity
Define Objective
Define Proposed Solution(s)

Initiate the Project & Business Analysis Planning

Identify Stakeholders
Prepare BA Plan

Elicitation

Prepare and Conduct Elicitation
Confirm Elicitation Results

Requirements Analysis & Solution Options

Analyze and Documentation
Verify & Validate Requirements
Define Solution Options
Analyze Options & Recommend Solution

Requirements Management

Trace, Maintain & Prioritize Requirements
Assess Changes & Approve Requirements

Stakeholder Collaboration & BA Monitoring

Solution Implementation & Evaluation

Measure & Analyze Performance
Assess Limitations (Solution & Enterprise)
Recommend Actions to Increase Solution Value

Perspective

At the end of this interactive and hands-on workshop, participants will be able to:

There is no pre-requisites for ITBA training.

To successfully complete the SSG-funded CBAP Exam Preparation course, you must fulfil the following requirements:

Class Attendance
- You are required to achieve at least 75% attendance for the entire duration of the course.
Active Participation
- You must actively engage in the learning activities, which are not limited to group discussions, case studies, quizzes or exercises during the course.
Assessment Criteria
- You must PASS all the required WSQ assessments.
Post-Course Evaluation & SSG – TRAQOM Survey Submission
- Your feedback helps us continuously improve our programs. Upon course completion, you will be asked to complete a Post-Course Evaluation and the SSG-TRAQOM survey.
Adherence to SSG Policies
- You must adhere to all SSG policies and maintaining professional conduct during the course.
Issuance of Certificate
- Upon meeting all the above requirements, you will receive EPM – Certificate of Completion and SSG – Statement of Attainment (SOA).

If you wish to find out more about the available Career Pathway based on the skills acquired, you may visit the links below OR consult anyone of us for details:

Skills and Competencies

Each of the job roles identified are accompanied by a list of skills and competencies under two broad categories:

Technical Skills and Competencies, which comprises of occupation/job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.
Critical Core Skills (CCS), as identified for each job. CCSs are employability/transferable skills and competencies.
Visit https://www.skillsfuture.gov.sg/initiatives/mid-career/criticalcoreskills to know more.

PROGRAMMES CATEGORY

*Terms & Conditions apply (for all courses)

Funding Supports

SSG-Approved Course Title: Introduction to Business Analysis
SSG Course Reference Number: TGS-2018500564
SSG Funding Validity: 1 Jan 2019 TO 10 May 2026

PSEA:

Payable course fee can be paid through Skillsfuture Credit or PSEA Account.

Self-sponsored:

All Singaporeans aged 25 and above can use their SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose from the courses available on the Training Exchange course directory.

SkillsFuture Course Fee Funding:
The revisions to course fee funding, applicable to all SSG-funded courses commencing on or after 1 Jan 2022, are as follows:

Baseline course fee subsides will be simplified and streamlined across PMET and non-PMET courses, up to 50% of course fees for certifiable courses approved by SSG.
Enterprises that qualify for SSG’s enhanced subsidy schemes (SkillsFuture Mid-career Enhanced Subsidy and Enhanced Training Support for Small and Medium Enterprises (SMEs)) will receive an enhanced subsidy of up to 20%-points above the baseline course fee subsidies.

Absentee Payroll Funding:

With effect from 1 Jan 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour. We will also set a $100,000 cap on the maximum AP funding each organisation can claim each calendar year to ensure that the benefits are more evenly distributed across companies.